Selbyville, DE (Vocus) December 20, 2010

The Vehicle Protection Association (VPA), an association formed to protect purchasers of automotive service contracts, today announced that it commends federal prosecutors for securing guilty pleas from a Florida company that used misleading, recorded telemarketing calls, know commonly as “robo-dialing,” to market vehicle service contracts to consumers.(Bloomberg News, Dec. 14, 2010)

“This industry has zero tolerance for firms that use illegal marketing tactics such as robo-dialing,” said Larry Hecker, executive director of the VPA. “While most of the firms in our industry have diligently played by the rules, a few bad actors blatantly disregarded applicable laws and standards of conduct. In the process, they maculated the smooth industry. “

Today, the VPA’s self-regulation process, coupled with the actions of outside consumer protection entities, has ensured that consumers are now appropriately protected when they purchase vehicle service contracts.

Through the VPA’s Certification-Audit Program, consumers that want to purchase vehicle service contracts can find vehicle service contract vendors that have gone through a rigorous third-party audit and certification process that ensures that they are adhering to the VPA’s Standards of Conduct. Firms that have VPA certification have demoed that they run in accordance with relevant laws and regulations and do not prosecute in dishonest commercializing practices

A list of VPA-certified vehicle service contract providers can be found on the VPA’s website at http://www.vpanet.org/Certified-Companies. Consumers who purchase vehicle service contracts from attested VPA members gain peace of mind and several other benefits. Most notably, out of the blue vehicle repair costs are minimised because of vehicle service contract coverage making it more affordable to personal and conserve a vehicle

About the Vehicle Protection Association

The Vehicle Protection Association (VPA) is a not-for-profit trade association representing firms that are active in the automotive service contract industry. Members admit service contract credit companies, marketers, administrators, insurers, and software providers. VPA currently has more than 50 members. The organization is perpetrated to insuring restrictive compliance among members, schooling consumers on their rights, assisting consumers, and otherwise insuring the integrity of the moving service contract industry. For more information, visit http://www.vpanet.org

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